Services & Support
Euro Milan believes in and stands proudly behind our product lines. Our state-of-the-art main service centre incorporates the latest technology with highly trained technicians to repair or maintain any of the machines on our product list. Our technicians work tirelessly to assist customers as quickly as possible and we offer on-site installation, training, repair and maintenance for our commercial clientele. In order to make certain that our customers across the country have access to high quality repair and maintenance, there are licensed service centres throughout Canada.
We also offer our clients telephone assistance should they be having difficulties or are uncertain if their machine requires service. We have created a helpful Frequently Asked Questions Menu for the most common issues and questions our customer’s have. Many of our machines come with a manufacturer’s warranty and we provide a one year warranty on parts replaced during service from one of our licensed service centres.
At Euro Milan, customer service is of the highest priority and we strive to ensure customer satisfaction. Our products are of extremely high quality and stand the test of time especially when properly maintained and serviced.
Education and Training
At Euro Milan, we are fully committed to educating our customers on our outstanding line of products and services. Our state-of-the-art facility is fully equipped with dedicated training areas for all of our products including a Coffee Academy where our experts train clients on using our machines to correctly craft different speciality coffees, such as cappuccinos and lattes. We invite clients to sample our different brands of espresso here and determine which machine suits their distinct needs. The Coffee Academy is also home to specialized barista instruction for our commercial clients and incorporates both theory and hands-on training.